Privacy Policy — ok et

1. Overview

This Privacy Policy applies to all users of the ok et platform, available at oket.best — including registered players, prospective players, and visitors to the site. ok et is the controller of personal data collected through the platform and is responsible for how that data is processed, stored, and protected.

ok et is committed to handling your personal information with care, transparency, and respect. We collect only what we need, we use it only for clearly defined purposes, and we store it only for as long as necessary. This document tells you exactly what we collect, why, and how — so you're never left guessing about what happens to your data when you use the ok et platform.

By creating an account and using ok et, you acknowledge that you have read and understood this Privacy Policy and that your personal data will be processed as described below. If you do not agree with these terms, please do not create an account or continue using the platform.

2. Data We Collect

ok et collects personal data from you in several ways — directly when you register or interact with the platform, automatically as you use the service, and in some cases from third parties for verification purposes. Below is a breakdown of the categories of data we collect.

2.1 Registration & Account Data

When you create an ok et account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, email address, Philippine mobile number, and residential address. This information is required to set up and maintain your account and to verify your identity as required by our regulatory obligations.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, ok et may collect copies of government-issued identification documents (such as a Philippine Statistics Authority ID, passport, or driver's licence), proof of address (such as a utility bill or bank statement), and proof of payment method ownership. This data is collected to fulfil our legal obligations under gaming regulations and anti-money laundering requirements.

2.3 Financial & Transaction Data

ok et collects records of all financial transactions associated with your account, including deposits, withdrawals, bonuses, and gaming activity. This includes the payment method used (e.g., GCash number, bank account reference), transaction amounts in Philippine Peso (₱), and timestamps. Full card or bank account numbers are not stored by ok et — these are handled by our payment processors under their own security standards.

2.4 Gaming Activity Data

We collect data about your activity on the ok et platform, including games played, bets placed, wager amounts, game outcomes, session durations, and platform navigation patterns. This data is used for account management, customer support, responsible gaming monitoring, fraud detection, and product improvement.

2.5 Technical & Device Data

When you access ok et, we automatically collect technical data including your IP address, device type and model, operating system, browser type and version, referring URL, and session data. This information is used to ensure the platform functions correctly on your device and to detect and prevent fraudulent or unauthorised access.

3. How We Use Your Data

ok et uses personal data only for specific, clearly defined purposes. We do not use your data in ways that go beyond what is necessary to provide the platform and comply with our obligations. The primary purposes for which ok et processes personal data include:

• Account Management: Creating, maintaining, and managing your ok et account, including processing your registration and verifying your identity.
• Service Delivery: Providing access to ok et's games, betting markets, and all platform features — including your transaction history, bonus balance, and responsible gaming settings.
• Payment Processing: Processing deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, bank transfer, etc.) and maintaining accurate financial records.
• Regulatory Compliance: Meeting ok et's obligations under applicable gaming laws, anti-money laundering regulations, and KYC requirements, including reporting obligations to licensing authorities.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, account takeovers, money laundering, and other prohibited conduct on the ok et platform.
• Responsible Gaming: Monitoring gaming behaviour to identify signs of problem gambling and to deliver personalised responsible gaming support, including deposit limit reminders and self-exclusion processing.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance with account, payment, or gaming issues.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the ok et user experience, fix technical issues, and develop new features.
• Marketing Communications: Sending you promotional offers, bonus notifications, and news about ok et — but only where you have explicitly opted in to receive these communications.

4. Legal Basis for Processing

ok et processes personal data on the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing required to provide the ok et service under the Terms and Conditions you accepted at registration — including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements under Philippine gaming regulations.
• Legitimate Interests: Processing necessary for ok et's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, specifically for marketing communications. You may withdraw consent at any time by updating your preferences or contacting ok et support.

5. Sharing Your Data

ok et does not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. We only share personal data in the following limited and controlled circumstances:

• Payment Processors: To process deposits and withdrawals, ok et shares necessary transaction data with our payment partners (such as GCash, Maya, and bank transfer providers). These partners are bound by strict data processing agreements.
• Identity Verification Providers: For KYC compliance, ok et may share identification documents with approved identity verification services. These providers are contractually bound to use the data only for the purpose of verification.
• Gaming Technology Providers: The companies that provide the games and software powering ok et's platform may receive anonymised or minimal session data necessary to operate their services.
• Regulatory & Law Enforcement Authorities: ok et will disclose personal data to regulators, law enforcement, or other government bodies when required to do so by applicable law, a court order, or a regulatory directive.
• Fraud Prevention Networks: ok et may share data with industry-wide fraud prevention systems to protect the platform and its players from criminal activity.

6. Cookies & Tracking Technologies

ok et uses cookies and similar tracking technologies to make the platform work correctly, to understand how it is being used, and to personalise your experience where you have given consent. Cookies are small text files stored on your device when you access a website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your ok et account. You cannot opt out of these without losing access to platform features.
• Functional Cookies: Store your preferences — such as language settings and display options — so you don't have to re-enter them each session.
• Analytics Cookies: Help ok et understand how the platform is being used so we can improve it. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used only where you have opted in, to deliver relevant ok et promotional content. You can opt out at any time via your browser settings or account preferences.

You can control cookie settings through your browser. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

ok et retains personal data for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulation.

• Account Data: Retained for the duration of your active ok et account and for a minimum of five (5) years after account closure, as required by gaming regulatory and anti-money laundering obligations.
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years for regulatory compliance purposes.
• KYC Documents: Identity verification documents are retained for five (5) years after account closure or the end of the relevant business relationship.
• Communications: Customer support interactions are retained for three (3) years for dispute resolution and quality assurance purposes.
• Analytics Data: Aggregated usage analytics are retained for up to two (2) years for product improvement purposes.

When personal data is no longer required, ok et securely deletes or anonymises it in accordance with our internal data management procedures.

8. Data Security

ok et implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ok et platform.
• Encrypted storage of sensitive personal data and financial records.
• Strict access controls — only authorised ok et staff with a defined business need can access personal data.
• Regular security audits and vulnerability assessments of the ok et platform and infrastructure.
• Two-factor authentication options for player account access.
• Secure, access-controlled data centres for all stored data.

While ok et takes data security seriously and implements strong protections, no online platform can guarantee 100% security. If you suspect that your ok et account has been compromised, contact support immediately.

9. Your Rights

As a data subject, you have a set of rights over the personal data ok et holds about you. These rights are outlined below. To exercise any of these rights, contact ok et via the details in Section 14. ok et will respond to valid requests within a reasonable timeframe, typically within 30 days.

10. Marketing Communications

ok et may send you marketing communications — including promotional offers, bonus notifications, tournament announcements, and platform news — only where you have explicitly opted in to receive them at registration or through your account settings.

You can withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your ok et account settings.
• Clicking the unsubscribe link included in any marketing email from ok et.
• Contacting the ok et support team directly at support@oket.best.

Withdrawing consent to marketing will not affect your ability to use the ok et platform. You will continue to receive transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account.

11. Minors

ok et's platform is strictly for individuals aged 21 years and above. ok et does not knowingly collect personal data from individuals under the age of 21. If ok et becomes aware that personal data has been collected from a minor, the account will be immediately suspended, all associated data reviewed, and any funds returned in accordance with applicable regulations.

12. Third-Party Links

The ok et platform may contain links to third-party websites or services for informational purposes. ok et does not control the content or privacy practices of these third-party sites and is not responsible for how they handle your personal data. When you leave the ok et platform through a third-party link, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any website you visit.

13. Changes to This Privacy Policy

ok et reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent update is shown at the top of this page. When material changes are made, ok et will notify registered players via email and/or a notice posted on the platform.

Continued use of ok et after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any change, please close your account and stop using the platform.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how ok et handles your personal data, please reach out to the ok et Data Protection team. We are committed to responding to all data-related enquiries promptly and transparently.

You also have the right to lodge a complaint with the relevant data protection authority if you believe ok et has processed your personal data in violation of applicable law.

For questions about account-specific terms, please see the Terms and Conditions. For responsible gaming resources, visit the Responsible Gaming page. Common questions are answered on the FAQ page.